A webcam-based research system connects human facial movements with AI responses, revealing both technical progress and ...

"When we are drawn into even the most primitive exchanges with a relational artifact, we believe it cares for us," Dr. Sherry ...

AI may be changing how we connect. A new venture is betting that technology could make real-world human connection more ...

Tavus, the human computing company, today announced Griffin, the first Human Interaction Model, creating a new class of AI built to understand and participate in human interaction. Griffin is a ...

Researchers have built InterPet4D, the first large-scale multimodal 4D dataset of human–dog interactions, and used it to ...

Millions of students worldwide have long relied on self-paced learning through pre-recorded video lectures, a model that forms the backbone of massive open online courses (MOOCs) and large-scale ...

Children may turn to chatbots when anxious or reluctant to share their concerns with others, eventually treating them as ...

Humans bring gender biases to their interactions with Artificial Intelligence (AI), according to new research from Trinity College Dublin and Ludwig-Maximilians Universität (LMU) Munich. The study ...

A resident goes into a Tokyo municipal office seeking help. He speaks a language the onsite staff can't speak. Traditionally, that interaction might end with the resident shuffled among departments, ...

This article examines the application of Agentforce Voice solutions within CRM environments, with particular emphasis on AI integration, conversational intelligence, customer-data orchestration, ...

Zenarate today shared its vision to address one of the biggest blind spots in customer service today: every customer interaction teaches a company something, but the lesson rarely travels beyond the ...

New research commissioned by Hi Marley, the Intelligent Communication Platform for P&C Insurance, reveals that policyholders welcome AI-powered conversational tools if they make the service experience ...