The patient told police that Muscoreil "became angry and raised his voice at her" after she expressed concerns about the ...

Close-up of an angry patient pointing his finger at a doctor Physicians can take steps to reduce their risk of being sued by having a low threshold for discharging angry patients from their practice ...

In nonpsychiatric settings, primary care physicians consider 17% of their patients as “difficult,” particularly those who ...

Surgeon arrested inside hospital after confronting patient he operated on, report says ...

Meta-analysis points to characteristics associated with perceived difficulty ...

Prevalence of difficult encounters among clinic patients was 0.17; characteristics that increased difficulty included depression, chronic pain.

Two weeks have passed since the contract expired between Anthem Blue Cross Blue Shield of Colorado and CommonSpirit Health, leaving tens of thousands of patients without in-network access to their ...

Shrug, move on, and save your compliments.

Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

UK pharmacies have reported having to deal with angry and confused patients after the NHS booking system allowed non-eligible patients to book Covid jabs. According to Community Pharmacy England (CPE) ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...