BOGOTA, Colombia--(BUSINESS WIRE)--Colombia has become one of the most important global destinations for BPO and KPO operations, with an 8% and 18% growth in exports in 2022, according to the BPrO's ...

Industry estimates show that the Indian BPO and BPM market is expected to reach around $45 billion this year, growing faster ...

IBEX Limited is a global provider of BPO services and customer engagement technology solutions. The company's performance is influenced by macroeconomic conditions, but its focus on technology-driven ...

Leading the charge in the realm of innovation within the insurance sector, digital claims processing services are at the forefront of a revolutionary shift in how insurance claims are managed and ...

The domestic technology sector has set its sights on capturing a larger share of the lucrative global Business Process Outsourcing (BPO) market with the launch of AIDEC Digital’s state-of-the-art BPO ...

Following a route forged by India and the Philippines, countries throughout Africa are trying to become competitive destinations for business process outsourcing (BPO) by promoting low-cost labor and ...

The Philippines’ business process outsourcing (BPO) industry is losing its edge as the country’s skilled workforce dwindles at a time when AI-powered bots are threatening to take over call center jobs ...

The Government, in conjunction with the World Bank, has established a centre of excellence to address the training gap in the Business Processing and Outsourcing sector (BPO). The Centre, known as, ...

NAIROBI, KENYA: Kenya’s efforts to become a business process outsourcing and sustainability centre received a major boost yesterday after an international provider of customised onshore and offshore ...

Uganda’s current BPO industry is made up of only 30 small players, none of whom have more than 50 employees, due to a lack of government direction and challenges the strategy will aim to address. On ...