Taking the plunge into chatbots can feel like a twisting, confusing process, not least because the best solutions today aren’t necessarily the ones that will grab your attention six months later. Now, ...

Silverback AI Chatbot has unveiled the latest development in its platform with a continued emphasis on AI Agents, strengthening their role as a foundation for business process automation and customer ...

Silverback AI Chatbot has announced an update to its AI Agents framework, extending the platform’s ability to support businesses in automating structured workflows and customer engagement processes.

OpenAI, the company that set off the AI race with the launch of ChatGPT in 2022, faced a difficult year as the rollout of its ...

It seems the moment of reckoning for AI chatbots is here. After numerous reports detailing the problematic behavior and deadly incidents involving children and teens’ interaction with AI chatbots, the ...

Meta, the parent company of Instagram and Facebook, plans to roll out new safety features for its AI chatbots to help protect teens amid growing concerns about the technology’s impact on young users.

Christina Nuñez, an education technology resource teacher who works with new teachers in the Albuquerque public schools in New Mexico, can’t provide one-on-one help to all of the 300-plus newbies who ...