Yesterday, Hair Balls coughed up a horror story involving a not-very-awesome customer service experience at the hands of Comcast. So did the readers in the comments section of the blog as well as on ...

HUDSON — Once it’s operational, Comcast’s new customer support center in Hudson is expected to bring 100 new jobs to the region by year’s end, the company said Monday. During a press conference at the ...

Christopher Elliott, the journalist who broke the story about the Comcast-"A**hole Brown" customer service debacle, writes that more customers are coming forth with similar stories. On his blog ...

Comcast used to be a joke. One of those bitter jokes shared by strangers sitting around a bar, wondering why the world won't ever change for the better. Its customer service was reputed to be the ...

The ONLY customer service I've ever gotten from Comcast that wasn't simply horrible, was the 'comcastcares' twitter feed. Those guys have, on at least 4 separate occasions, given me good customer ...

Alternatives have made the so-called triple play a bit pointless, though Comcast may be better for it now that it sees the writing on the wall. The organization can even afford to offer price breaks ...

Should Comcast be required to live up to its claims on its Web site and in press releases? One annoyed customer in Pennsylvania thinks so. After Adam Schwartz's Internet connection was down or ...

When Badr's grandparents moved from one house to another in April 2018, they had one simple request for Comcast—they wanted the cable company to transfer their Internet-only plan to the new address, ...

THAT ACTUALLY WORKED. I’M NOT GOING TO SEE. BY THURSDAY, CHAD WILCOX HAD REACHED HIS WIT’S END. OH, I’M VERY ANGRY ABOUT IT. I THINK THIS IS RIDICULOUS. POWERFUL WINDS DURING SUNDAY’S STORM RIPPED OUT ...

The concept is simple enough. Customers of one Comcast (NASDAQ: CMCSA) service are the company's top prospects for another Comcast service. The organization can even afford to offer price breaks to ...