It’s a lot easier to create custom forms in Word than you might think and, certainly, much easier than it was many years ago. Under the Developer tab, Microsoft provides nine Content Controls, 12 ...

Customer feedback is the key to evaluating and improving your business operations, especially in the service industry. Few methods of getting responses from customers are better than a survey.

Most of us are very familiar with surveys because we have completed them from time to time. We know how to fill them in and we have experienced both good and bad surveys — some are cumbersome to ...