NEW YORK, Nov. 19, 2025 (GLOBE NEWSWIRE) -- ASAPP, the leading provider of AI-powered contact center software, today introduced the Customer Experience Platform (CXP), the enterprise platform for ...

Advancing Talkdesk Retail Experience Cloud™ with CXA-Powered Commerce Orchestration Commerce Orchestration turns every dialogue into a revenue opportunity. It leverages natural language to guide ...

The $9.5 billion customer experience market saw major activity over the past few years. SAP acquired Qualtrics for $8 billion then took it public. Medallia went public. InMoment acquired MaritzCX.

Low-code digital customer experience platform Airkit today announced it has raised $40 million in a series B round led by EQT Ventures. The company says the funds, which bring Airkit’s total raised to ...

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global leader in customer experience and communications solutions, today expanded its commitment to the Avaya Experience Platform™, committing to a single, ...

DETROIT — General Motors plans to launch Ultifi, an in-vehicle customer experience platform, in 2023, aiming to make its vehicles smarter and more personalized, the automaker said Wednesday. The ...

COLUMBUS, Ohio & PRAGUE--(BUSINESS WIRE)--Astute, Inc.(“Astute”) a leading customer engagement and Voice of the Customer (“VoC”) platform, today announced its ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A customer data platform (CDP) collects data from online and ...

CXP turns every customer interaction into governed, intelligent action by unifying interactions, systems, and data across voice and digital channels. “Customers today expect service that feels ...