A systematic review of 45 studies found that physicians perceive one in six patient visits in non-psychiatric clinics as ...
In nonpsychiatric settings, primary care physicians consider 17% of their patients as “difficult,” particularly those who ...
Prevalence of difficult encounters among clinic patients was 0.17; characteristics that increased difficulty included depression, chronic pain.
Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...
Patient characteristics associated with increased difficulty included personality disorders (relative risk [RR] 2.2, 95% CI 1 ...
In this systematic review, 17% of primary care patients were perceived as difficult by physicians, particularly those with ...