AI could ease restaurant workloads—or create new headaches. The stakes range from getting orders right to how menu prices are ...

McDonald’s has started testing third-party advertising on digital drive-thru menu boards at 450 company-owned U.S.

McDonald's AI drive-thru assistant Archy, built with Google, claims 90% accuracy with a broader U.S. rollout planned for 2027 ...

The drive-thru was once a convenience attached to the restaurant. For a growing group of limited-service brands, it now serves as the primary dining room, digital pickup counter, and most frequent ...

Artificial intelligence could soon take your next McDonald’s drive-thru order. McDonald’s is testing a new AI system that can chat with customers, take orders in multiple languages and help run ...

Chick-fil-A is rejecting AI for drive-thru ordering, with CEO Andrew Cathy saying human interaction remains central to the ...