Microsoft is putting some additional horsepower behind its Dynamics 365 business applications, with the addition of new artificial intelligence tools and mixed reality capabilities. Dynamics 365 ...

Microsoft on Thursday announced the addition of new artificial intelligence (AI) "Copilot" capabilities in Microsoft 365 Dynamics enterprise resource management (ERP) solutions. The availability of ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...

In July, Microsoft announced plans for a new solution that would combine its customer relationship management app, Dynamics CRM with Enterprise Resource Planning app, Dynamics AX. This morning, at its ...

This morning at its Microsoft Ignite virtual users conference, Microsoft introduced a number of capabilities for Microsoft Dynamics 365, its CRM platform. Among them is real-time customer journey ...

Microsoft today at its annual Ignite conference in Seattle introduced updates to Copilot for Dynamics 365 to help marketing, sales, and field service professionals provide better customer experiences.

NEW YORK--(BUSINESS WIRE)--Accenture (NYSE: ACN) and Avanade have been jointly named a Leader in the inaugural Everest Group PEAK Matrix® for Microsoft Dynamics 365 2021 report. Accenture and Avanade ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Dynamic 365 kicks off 2017 with an enhanced search ...