Science, Technology, & Human Values, Vol. 32, No. 6, Middle-Range Theories in Science and Technology Studies (Nov., 2007), pp. 672-692 (21 pages) This article addresses the need to problematize "cases ...
♦ Reparts the results of qualitative research into technical communication practice among software developers ♦ Describes an ethnographically based method used to develop online case studies ♦ Argues ...