For now, vendors are targeting the low end of the cloud services market, to avoid competing with their carrier customers. But friction may already be developing. Genesys, with today's announcement of ...

Catch up on news from Genesys, Lytics, HGS and more in this week's customer experience and digital marketing software wrap up. Genesys, a customer experience orchestration software provider, has ...

NexTalk, a provider of accessible communication technologies, has integrated with cloud contact center platforms from Amazon Connect, Genesys, NiCE, and SharpenCX, enabling organizations to ...

On Wednesday, September 6, contact center and customer relationship management powerhouses Genesys and Salesforce announced a partnership to help businesses drive more value from data and AI with ...

SALT LAKE CITY, December 11, 2025--(BUSINESS WIRE)--NexTalk, a leader in accessible communication technologies, has expanded integration capabilities and compatibility with four of the industry’s most ...

NexTalk, a leader in accessible communication technologies, has expanded integration capabilities and compatibility with four of the industry’s most widely used cloud and contact center platforms: ...