Throughout our lives, we inevitably interact with various government agencies for numerous reasons, including obtaining a marriage license, changing schools, registering a vehicle, obtaining a fishing ...

FormFest 2024, one of several recent Beeck Center efforts to support government agencies in the age of digital services, showcased several endeavors by state government and the Center itself to make ...

Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. Earlier this year, I watched a friend try to file for a ...

DOHA: The Ministry of Communications and Information Technology (MCIT) marked 2025 as a pivotal year in advancing Qatar s ...

BLUE BELL, Pa., Sept. 3, 2025 /PRNewswire/ -- Unisys (NYSE: UIS) has been named an Innovator in Avasant's State and Local Government Digital Services 2025 RadarView™. The annual report, published by ...

Digital services can enhance government efficiency, improve service delivery, and create new opportunities for innovation. A key focus of the World Bank is advancing digital public infrastructure (DPI ...

The State of digital government review, published by the Department for Science, Innovation and Technology, has portrayed the highly fragmented nature of public sector digital services. A root cause ...

The government is pushing the idea of using more digital tools and artificial intelligence (AI) to improve the efficiency of the public sector. The new digital strategy for public services involves ...