Turning the tables on offshore trends, a call center company with operations in India aims to acquire a U.S. facility. iSeva, an Irving, Texas-based company that provides call center services from a ...

TLDR: Indians who work in these call centers have the opportunity to earn dramatically more than their country's median wage. $5000/yr at $2/hr is comfortably middle class in India. The cost is that ...

NEW YORK, NY (IANS) – A 28-year-old Indian citizen has entered a guilty plea in a years-long international conspiracy to commit mail and wire fraud that saw millions of dollars being extorted from ...

New Delhi - Even as Indian call centers have thrived in the past decade, helping U.S. companies cut costs and creating hundreds of thousands of jobs here, they have faced a seemingly insurmountable ...

Challenges facing new offshore call centers can spill over and impact clients and customers of those clients. Driven by cost considerations and the availability of personnel, U.S. firms are ...

Former employees of a call center in Pune, India, were arrested this week on charges of defrauding four account holders in New York of Citibank N.A., a subsidiary of Citigroup, to the tune of $300,000 ...

The Weekly Standard drew attention Thursday to video of Vice President Biden discussing the outsourcing of call centers and briefly adopting a badly executed Indian* accent. "How many times do you get ...

BANGALORE, INDIA — Hewlett-Packard Co. (HP) has set up a contact center in Bangalore that will offer post-sales support to U.S. customers of its consumer products, according to an executive of the ...

BANGALORE, India — Former employees of a call center in Pune, India, were arrested this week on charges of defrauding four Citibank account holders in New York, to the tune of $300,000, a police ...