Verizon Outage Triggers SOS
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Tess Coward, a 27-year-old PR professional based in New York City, woke up feeling under the weather on Wednesday. But without the ability to make phone calls or receive text messages, she couldn’t get in touch with her doctor or log into the provider’s patient portal.
Over 1.5 million Verizon customers had reported outages, according to Downdetector, but by late Wednesday the company said service had been restored.
Verizon Communications said late on Wednesday it had restored mobile phone service and planned to offer affected consumers credits for a 10-hour outage that disrupted calls, texting and internet usage for hundreds of thousands of customers.
Major providers like FirstEnergy, AEP, Duke Energy, and AES Ohio offer outage maps and reporting options. In addition to power, residents can check for cellular and internet outages through providers like AT&T, Spectrum, and Verizon. Downdetector is a ...
Some Verizon customers went without cell service for over seven hours on Jan. 14. Here's what we know about the cause of the outage.