The objective of this work is to improve the quality of patient care in the admission office service of the University Hospital Virgen del Rocío (HUVR) by standardizing and systematizing its ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

“Lean” methodology creates quality improvement and leadership capacity, which is currently missing in ambulatory care settings. Failure to create this capacity will minimize transformation efforts.

Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

To thrive even in times of economic tumult and supply chain disruptions, organizations need to be built from the top down with efficiency and quality in mind. Common problems such as shipping delays ...

Lean is about finding ways to deliver more value with less waste. One of the seven basic wastes Lean seeks to eliminate or reduce is rework or poor quality. One definition of waste is anything that ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Lean manufacturing is a production theory that emphasizes the elimination of waste in all forms. Resource expenditures that do not contribute to the value of a product are wasteful in a lean ...

When lean is introduced into a safety project, most people want to end the conversation. Safety, they think, is totally different from lean. Most people still associate lean methodologies with ...

Six Sigma, developed by Bill Smith in 1986, is a framework that aims to eliminate defects in products and services, so that a business or organization is able to deliver the highest quality service.