Economic slump? A retail store with few customers. Image by Tim Sandle. Economic slump? A retail store with few customers. Image by Tim Sandle. Loyalty programs were considered a unique value add not ...

In this video interview, Jason Perocho, vice president of product marketing at Amperity, discussed highlights from a new research report that explores how generative AI can help travel and hospitality ...

The EV race is on with OEMs across the globe competing with electric car giants such as Tesla and BYD. However, many companies face issues when it comes to navigating customer loyalty, meeting ...

Will the immediacy of Orbitz Worldwide's loyalty program redemption be a difference-maker in helping to build its global hotel business? CEO Barney Harford is counting on it. Barney Harford, the CEO ...