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Retail Employee Gets Overruled By Their Boss During An Argument, But When They’re Pushed Too Far, They Decide To Get Even Before Quitting For Good

Being mistreated at work can really make you want to fight back. So, what would you do if your manager constantly sided with a coworker and ignored your concerns, then left you to close and reopen the ...
Forbes

Retail Unions Are Gaining Ground As Employee Dissatisfaction Grows

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Unions have been making a lot of noise in retail recently ...
TwistedSifter on MSN

Employee asks supervisor if their store sells measuring tapes, but the supervisor thinks customers should look around and find out for themselves

The post Employee Asks Supervisor If Their Store Sells Measuring Tapes, But The Supervisor Thinks Customers Should Look ...
Retail TouchPoints

The Psychology of Customer Pain Points: Why Real-Time Feedback is Essential for Employee Wellbeing

Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just two negative experiences can irreparably damage their ...
Collegiate Times

Retail reversed: The employee perspective

From grocery stores and fast-food chains to clothing stores and campus shops, I am here to tell you the overall frustrations of the customer service industry from an employee perspective. So sit down, ...
The New York Times

Retail, Wholesale and Department Store Union

Doubtful that President Trump has their best interests in mind, top union officials are redoubling efforts to push the Democratic Party to appeal more to their rank and file. By Kellen Browning The ...
Retail Dive

Retail’s seasonal hiring could hit lowest point since 2009

Amid a challenging economic backdrop, retail hiring during the seasonal holiday period could fall to its lowest point since 2009, according to a Wednesday report from Challenger, Gray & Christmas ...
Yahoo

Man jailed after allegedly threatening to shoot employee

SCRANTON, LACKAWANNA COUNTY (WBRE/WYOU)— A Lackawanna County man is arrested after he allegedly threatened to shoot a retail store employee on Monday. 35-year-old Daniel Hayes, from Scranton, has been ...
Retail TouchPoints

Retail: Why you Should Include Your Employees in Your Marketing

As online purchases increased and face-to-face consumer engagement with staff reduced, more and more retail brands leaned into communications that reflected this new reality. They focused on purpose, ...
Los Angeles Times

Downtown Disney Lego store workers publicly announce a union campaign

Lego Store “brick specialists” at Downtown Disney are looking to assemble a union after taking their organizing efforts public. About two dozen union organizers and Lego Store employees gathered ...
Forbes

15,000 Store Closures Expected In Retail As Private Equity Pulls Back

Retail closings totaled 7,325 in 2024, the highest number of shutdowns since the pandemic. Companies like Joann Fabrics (800 stores closing) join 99 Cents Only and Rite Aid stores in using Chapter 11 ...