PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

The Fresno County District Attorney said Sears Automotive Centers, primarily in the Central Valley, settled a consumer protect case involving overselling repairs and unpaid sales tax. The State of ...

Buying kitchen appliances is no small purchase, and, generally, people want to make the best decisions possible.

The COVID-19 pandemic continues to impact repairs when it comes to broken appliances, as delays in getting parts and even new orders are causing big frustrations for homeowners. "I was at the point I ...

Sears accepts payment for installation but leaves the washer job unfinished. The company ignores refund requests, showing how communication quickly collapses. Escalate your complaint with proven steps ...

Once, Sears, Roebuck & Co. was a retailing giant with few rivals. The signs over its doors promised, “Satisfaction Guaranteed or Your Money Back.” Times have changed. Best Buy, Home Depot and Lowe’s ...

SUISUN CITY (CBS13) -- Beverley Bacchus' stove was under warranty -- but Sears couldn't fix it. Left with wires sticking out of an oven she can't turn on, after three repair attempts, she said, it was ...