Microsoft Corp., bowing to customer resistance, has modified a new software-pricing plan that could have raised costs for some companies and government agencies. The software company still plans to ...

commentary In May 2001, Microsoft overhauled its volume licensing programs for enterprises and introduced a software maintenance plan called Software Assurance. The idea was simple: through Software ...

Many of Microsoft Corp.’s customers will get to pass judgment on its software maintenance plan this year when their current contracts come up for renewal. Some analysts see it as the biggest challenge ...