The growing demand for mobile applications is set to challenge the apprehension that enterprise telephony buyers have toward open source telephony offerings. As IT departments strive to meet new ...

According to Chicago-based Ifbyphone, the Cloudvox purchase adds to Ifbyphone's already available cloud-based applications, which end customers can rent, making Ifbyphone a cloud application developer ...

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

Hoping to attract more mid-size and enterprise customers, Zoho is adding a number of features to its software suite, including a blockchain time-stamp feature in Zoho Sign. Zoho has added a range of ...

One of the most important things these days while managing small businesses and startups is to totally get rid of the hassles that come along with telephony. Being able to manage customers on inbound ...

The official Skype app has finally rolled out on selected Windows Phone handsets, following a beta of the Microsoft-owned internet telephony service. Users of a range of handsets running Windows Phone ...

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

(For those new to the column, Forward Migration is our term for companies moving from Wintel machines to Macs — or at least adding or increasing the number of Macs they use. A forward migration kit is ...

TechNewsWorld’s All Things Appy has been taking a hard look at the apps that arechanging our lives. Some of the best apps available take existing mobile phone functionality tothe next level, and all ...

Over the past few years, the callcenter industry has seen a conversion from closed proprietary solutions to a more open, standardsbased environment. Many believe this year will result in modest growth ...