Many enterprises using Microsoft teams for collaboration are now turning their attention to telephony needs and asking: What can Microsoft do for me? But like any IT project, migrating your telephony ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

No matter what your small business does, voice communication is a critical element of success. Your employees need a secure way to communicate with customers, contact ...

VoIP, or Voice over Internet Protocol, is a method of sending audio voice signals -- or, more specifically, telephone signals -- as data packets over the Internet. By taking advantage of the different ...

I’ve recently been working with a client on the Gulf Coast – Hurricane Alley, as we like to call it – that is interested in replacing its traditional IP PBX system with a cloud-based telephony system.

You are likely to encounter three main types of digital telephone systems in the world of business today. A fixed digital telephone system is connected to the main telephone network via cables.

Last week, we highlighted an Avaya announcement about the company’s new IP Telephony system called Avaya Distributed Office, designed to meet the challenges of smaller offices that are part of a ...

IBM just announced and demoed new advanced group collaboration and enterprise telephony capabilities for SameTime here at its Lotusphere conference in Orlando. The two will be delivered as new ...

The Indian healthcare industry is growing annually at 16.5% and is poised to touch $280 billion next year. It serves hundreds of millions every year, making it one of the largest in the world. Over ...