Lack of accountability crushes productivity. Simply having systems and KPIs in place isn’t enough; without accountability, tasks will be delayed, poorly executed or ignored altogether. Leaders should ...

Last summer, institutions across sectors were called to account for their failure to address systemic racism. Many organizational leaders addressed the backlash by requesting trainings and ...

Lack of a system has been cited by National Institute for Occupational Safety and Health (NIOSH) as a contributing factor in dozens of firefighter line-of-duty deaths (LODDs), and recently, a fire ...

When you hear the word “accountability,” what are your first thoughts? Are we talking about a human resources or performance issue, such as holding someone accountable for something that they did ...

And almost always… people flinch. They think of punishment, of blame, of being called out. Across healthcare, engagement surveys tell the same story. One of the lowest-rated statements year after year ...

I only get calls to work with teams when there are problems. I frequently start by interviewing or surveying the team members as to what they see as the primary problem. In my experience, two topics ...

Stanley Milgram’s notorious obedience experiment shocked the world—literally. In the 1960s, he asked participants to deliver what they believed were painful electric shocks to a stranger, simply ...

When it comes to making sure new hires get the most out of their careers, implementing a mentorship program at your company will ensure they receive the appropriate guidance. This usually involves ...