Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, ...

Seeing as we’ve been experiencing a ton of customer service issues with our Verizon FiOS service for the past 8 months, we figured it was time to put out a warning to you guys. After all, we typically ...

Thousands of cell phone users reported a service outage on Wednesday morning, and the issue appears to be affecting a wide ...