Immersive Virtual Reality (IVR) environments would seem naturally to lend themselves to hands-on approaches to learning, but the success of such virtual "direct experience" depends heavily on the ...

KANSAS CITY, Kan.--(BUSINESS WIRE)--Computer Instruments, Inc. (CI), a seasoned innovator and leading developer of Cloud and Premise based interactive voice response (IVR) for the contact center, ...

Interview: every architect will soon design using 3D goggles, according to designer and visualiser Olivier Demangel, who believes that virtual architecture will be as convincing as the real thing ...

Jacada, a provider of customer service technology designed to simplify interactions between businesses and their customers, has joined the Interactive Intelligence Global Alliance Program. As a Global ...