The platform unifies every signal across web, mobile, conversations, LLMs, and agents — turning them into predictions that drive action across the full workflow, from design to testing to deployment.

Experienced global executive joins to deepen client partnerships, drive operational excellence and advance CX at scale Miami, FL — October 13, 2026 — Foundever®, the next-generation service leader ...

New long-running AI agent automates work across customer interactions and back-office operations, executing workflows across systems and teams for as long as it takes to get the job done.SUNNYVALE, ...

Experts from Ibexa and its technology partners sit down for a roundtable discussion on how to adopt agentic AI smartly.

Treasure AI will charge by email engagement, and it just launched real-time web personalization to back the bet.

Repeated questions, endless transfers, bots that don't understand. The same service failures keep pushing customers over the ...

HubSpot is eliminating about 7% of its workforce and replacing Hub-based product teams with teams that own customer results ...

A pleasant voice won’t fix a misheard date or a broken handoff. Here’s how CX leaders can build voicebots that resolve ...

Your email models do exactly what you tell them, at scale. Feed them siloed data or the wrong goal, and small mistakes reach ...

Personal agents already click through your checkout. Meta, Sierra and Genesys want brands to see who sent them and what they ...

Staying isn't the same as loyal. A week of delays and a broken seat change exposes what rising CX scores can hide.

The WordPress alternative reaches stable release with a decentralized plugin registry and AI-native architecture.