Nearly half of UK customers say they’ve suffered poor customer service. Discover effective ways to improve it today.

Kate Henshaw did not write an essay . She did not convene a press conference . She did not threaten litigation or regulatory ...

In today's challenging economic climate, the primary hurdle for high-ticket retail is converting shoppers who are hesitant ...

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'What's actually going to happen is rich people are going to use AI to replace workers. It's going to create massive ...

Faiez Jacobs sheds light on the paradox of Cape Town's booming call centre industry, where 90,000 workers are employed yet face exploitation and fear. This opinion piece calls for dignity, ownership, ...

New EU cybersecurity law mandates secure design practices for connected devices with penalties up to €15 million or market ...

A whistleblower trapped inside a “pig butchering” scam compound gave WIRED a vast trove of its internal materials—including 4 ...

Understand why leads aren’t turning into sales and how to turn potential customers into buyers.

Artificial intelligence is no longer a distant future technology; it is already changing how people work across the world. This first part of a two‑part series explains three key AI trends for 2026 ...

Inventory Management, Accounting and Control Procedures, ENEO Cameroon, Power Supply Stability Share and Cite: Mukah, S.

Think about the last ten visitors to your online store. You probably picture ten people browsing on their phones or laptops.