
Best CRM Courses & Certificates [2026] | Coursera
CRM courses can help you learn customer segmentation, sales pipeline management, data analysis, and effective communication strategies. Compare course options to find what fits your goals. Enroll …
Customer Relationship Management | Coursera
Whether you are new to CRM or looking to refine your expertise, this course offers strategies and insights that can be applied immediately in professional settings.
Introduction to CRM with HubSpot (Short Course) | Coursera
Learn Introduction to CRM with HubSpot in this 2-hour, Guided Project. Practice with real-world tasks and build skills you can apply right away.
Sales and CRM Overview - Coursera
In the first week of the course, you'll learn more about what Customer Relationship Management (CRM) systems are and what they're used for. You will discover what Salesforce is and how it is used …
Best Salesforce Courses & Certificates [2026] | Coursera
Salesforce courses can help you learn customer relationship management, data analysis, automation processes, and reporting techniques. Compare course options to find what fits your goals. Enroll for …
Getting Started with Zoho CRM for Sales Reps - Coursera
By the end of this module, you will be introduced to CRM software for sales operations and management and will familiarize yourselves with the benefits of CRM. You will also specifically learn what makes …
What Is a CRM? And How Does It Help Businesses? - Coursera
Jul 28, 2025 · Once you have some working knowledge of CRM and what it can enable for your career, it’s a good idea to learn how to use common CRM software tools. Explore a few options in the table …
What Is a CRM? And How Does It Help Businesses? - Coursera
Apr 18, 2024 · Once you have some working knowledge of CRM and what it can enable for your career, learning how to use common CRM software tools is a good idea. Explore a few options in the table …
Salesforce Basics - Coursera
Salesforce is the leading Customer Relationship Management (CRM) software, crucial for businesses to manage customer interactions, sales, and marketing. This course provides foundational skills in …
Introduction to Microsoft Dynamics 365 - Coursera
Being able to maximize your usage of a customer relationship management (CRM) tool like Microsoft Dynamics is a powerful way to strengthen relationships with customers and help keep yourself …